To run the utility, navigate to the location where you saved the utility on your computer and double click the filename HPPDU.EXE The HP Printer Installation Diagnostic Utility does not require installation.ĭownload and save the utility to the desired location in your computer. This version of the HP Printer Installation Diagnostic Utility provides an improved user interface in multiple languages, improved diagnostic and problem resolution capability, and support for usb and network connected devices. Question Resolved / Answered, Click ' Accept as to the HP Community.HP Printer Installation Diagnostic Utility was created to help users troubleshoot and correct many common problems on Windows-based computers that can prevent printing.Follow the on-screen instructions to run the utility. Our Community is comprised of volunteers - people who own and use HPdevices. The Community is a separate wing of the HP website - We are not a business group of HP. Thank you for participating in the HP Community. When the website support page opens, Select (as available) a Category > Topic > Subtopic NOTE: Content depends on device type and Operating SystemĬategories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more Printer Home Page - References and Resources – Learn about your Printer - Solve Problems NOTE: Browser > Webscan – Embedded Web Server ( EWS) - USB connection not supported HP Print for Chrome is compatible with Chrome browser v44 and later installed on a Chromebook, or Windows, Mac, or Linux computer. Go to Printing with the HP Print for Chrome App for more information. HP Printers - Mobile Printing Solutions Compatible with HP Printers Open the section for your printer: Find your printer and supported applications. Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app. Mobile Printing – Options, How-to, Help, and Information HP does not post phone numbers or email in Community messages. These might be scammers trying to steal your information / money. Do NOT respond to individuals who post phone numbers or email addresses.